What is the check-in and check-out policy at The Reserve At Paradisus Punta Cana?
Check-in begins at 15:00 and check-out is by 12:00.
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The Reserve At Paradisus Punta Cana, Punta Cana
693US$
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Key details
About the Hotel
Bavaro Beach,
Punta Cana,
Dominican Republic,
La Altagracia
- Near Arena Gorda Beach
Perfect
8.7
4.1
Loved by guests
"Our room 7102 was the Reserve swim up Jr suite..with direct pool access."
"The beach is beautiful very wide with many a day beds on it also."
"We loved the foam party at the pool and the silent disco was a blast!"
The Reserve At Paradisus Punta Cana, a 5-star family-friendly hotel with an 8.7/10 Booking.com rating, features luxurious amenities including an
Rooms & Amenities
Accommodations at The Reserve At Paradisus Punta Cana include
Dining Options
Dining options at The Reserve At Paradisus Punta Cana feature
Leisure & Wellness
Leisure activities include access to a private beach area, a
Services & Local Area
The Reserve At Paradisus Punta Cana, located
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Price and Room Availability
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Free parking
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Luggage storage
- Locker room
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
Sports & Fitness
- Fitness centre
- Wind surfing
- Diving
- Snorkelling
- Canoeing
- Tennis court
- Golf course
- Squash
Services
- Shuttle service
- Valet parking
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
Business
- Meeting/ Banquet facilities
Children
- Babysitting/Child services
- Children's pool
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Indoor swimming pool
- Beach access
- Casino
- Night club
- Garden area
- BBQ facilities
- Spa & wellness centre
- Solarium
- Sauna
- Steam room
- Jacuzzi
- Massage
Room features
- Ironing facilities
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Dining Onsite
At The Reserve At Paradisus Punta Cana, an enticing array of dining options awaits, showcasing both local and international flavors in delightful settings. From vibrant buffet spreads to intimate Mediterranean experiences, each venue invites guests to explore diverse culinary delights amidst stunning backdrops.
Location
Bavaro Beach,
Punta Cana,
Dominican Republic,
La Altagracia
Map view
Bavaro Beach,
Punta Cana,
Dominican Republic,
La Altagracia
City landmarks
Landmark
Casino Diamante Punta Cana Grand
660 m
Mall
Taxi Bavaro Punta Cana
750 m
Landmark
Mangu Disco
2.0
km
Casino
Princess Tower Casino Punta Cana
1.1
km
Night club
Under the Club
830 m
Landmark
Playa Princess
870 m
Beach
Arena Blanca Beach
3.7
km
Landmark
White Sands Golf Course
1.1
km
Landmark
Avalon
1.1
km
Night club
Legacy Disco Club
1.2
km
Landmark
Iberostar Golf Course
2.1
km
Landmark
Cave Oleg Bat House
2.1
km
Landmark
Tatos Palm Beach
1.8
km
Museum
Aroma's Museum
2.6
km
Landmark
Splash Water Park
2.8
km
Church
Parroquia Jesus Maestro
1.9
km
Landmark
Chocolate
2.2
km
Landmark
Dolphin Island Park
3.5
km
Landmark
DC6
2.3
km
Landmark
Obelisk
2.4
km
Landmark
La Mascarita
2.4
km
Landmark
Plaza Brisas
2.4
km
Landmark
Cortecito Beach
3.2
km
Landmark
Plaza Punta Cana
2.5
km
Store
BAM Market
2.9
km
Landmark
Manatee Park
5.6
km
Amusement Park
Splash Water World
2.8
km
Mall
Plaza Turquesa
2.8
km
Landmark
Cocotal Golf and Country Club
3.4
km
Landmark
Pasha
2.9
km
Nearby
Playa Princess
380 m
Casino Diamante Punta Cana Grand
450 m
Restaurants
Herman 311
1.2
km
Calle Italia Plaza Bavaro Shopping Center In Front Of Bavaro Princess Hotel
Karibo's Garden
1.6
km
Avda Italia White Sands Resort Golf
Gabi Beach
280 m
Paradisus Palma Real Resort
Aqua
160 m
Paradisus Punta Cana at the Paradisus Punta Cana
Coconut Coast Corral Smokehouse
1.7
km
Plaza Punta Canaa
Love ristorante
3.1
km
Calle Pedro Mir Bavaro El Cortecito
BeerHouse Punta Cana
3.1
km
Restaurant
Explore Punta Cana
Local Highlights
Dolphin Island Park
10 minutes' drive
A popular attraction for swimming with dolphins and interactive marine experiences for all ages.
Gabi Beach
4 minutes' walk
A beachfront restaurant serving fresh seafood, local dishes, and cocktails in a laid-back setting.
Herman 311
15 minutes' walk
A cozy spot with Caribbean-inspired cuisine, offering vegetarian options and a relaxed atmosphere.
Under the Club
10 minutes' walk
An energetic venue featuring themed parties and live music, suitable for all ages in a vibrant environment.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
John
United States,
March
2025
5.8/10
I had a mixed experience at The Reserve At Paradisus Punta Cana. The great concierge service from Yarol was definitely a highlight, making my stay more convenient. However, I faced issues with outdated room amenities, mosquito problems, and tricky dining options that were not as varied as I expected. Overall, while there were great aspects, some serious issues dampened my experience.
Rooms
6.0
My 1-bedroom master suite was spacious, with a living area and a stocked refrigerator, but the decor felt a bit dated. I also ran into hot water issues during my stay.
Service
9.0
The concierge service from Yarol was excellent and made everything easy. He was always available and went above and beyond to help, making travel with my kids easier.
Location
7.0
The hotel is beautiful and has great access to the beach and pools. However, the mosquito situation was quite bad, especially around the restaurants at night.
Dining
6.0
While the food was good and presented nicely, the variety was limited and I found the selection monotonous-especially at breakfast and lunch.
Facilities
5.0
The resort offered several amenities, including pools with swim-up bars, but I found housekeeping to be slow, which was frustrating with little ones needing naps.
Drew
United States,
March
2025
7.4/10
I had a mix of experiences during my stay at The Reserve At Paradisus Punta Cana. The grounds were beautifully maintained, and my room was quite spacious, but the service left much to be desired. While some aspects of dining were decent, overall, the food quality was disappointing, especially for a resort. I appreciated my family concierge, who made an effort to accommodate our needs, which helped ease some frustrations.
Rooms
6.0
The room was massive and had a private jacuzzi for us to enjoy after a long day at the beach. However, there were some issues with cleanliness; for example, I noticed dust on the towels and a musty smell in the linens.
Service
5.0
The service was quite inconsistent. While the family concierge, Elaine, was excellent and responsive, other staff members were often disorganized and not very helpful, which made the experience stressful.
Location
8.0
The location was lovely with beautiful landscaping and a close walk to the beach. The beach area offered nice lounge chairs and cabanas, which contributed positively to the ambiance.
Dining
5.0
Dining was a letdown; the buffets were small and lacked variety. Some meals were okay, but the overall quality didn't meet my expectations for a resort. The best options were the fresh fruits, which was surprising given the setting.
Facilities
6.0
The facilities were decent, with a good pool area and landscaping that made the resort visually appealing. However, access to towels was often limited, which detracted from the experience.
Ann
United States,
February
2025
6.2/10
I had a mixed experience at The Reserve At Paradisus Punta Cana. while the pool was fantastic for my kids and the location was convenient for nearby activities, the food was quite disappointing. The service varied from friendly to unhelpful, and the room we stayed in was showing some wear and tear that I didn't expect for the price we paid.
Rooms
6.0
The room had a nice king bed and a great bathroom, but the pull-out couch was flimsy and there were some maintenance issues. I appreciated the upgrade to a pool-facing room, as the garden room faced a noisy road.
Service
5.0
Some staff were incredibly friendly and helpful, but others were indifferent. it felt hit or miss. The attentiveness at the pool was good, but interactions at the front desk could be improved.
Location
7.0
The hotel's proximity to the airport and attractions was great. however, getting around the large resort was a hassle at times, especially late at night with kids after dining.
Dining
5.0
The food was a major letdown for me. the buffet often appeared appealing but the taste was lacking. I only found a couple of decent meals at specific restaurants, while most options were subpar.
Facilities
5.0
The leisure options were decent, but the size of the resort meant a lot of waiting for transportation. and the beach was often too windy for us to enjoy fully.
Charles
United States,
December
2024
6.0/10
I had an overall wonderful stay at The Reserve at Paradisus Punta Cana with its beautiful pools and fantastic beach vibe. The room was lovely, especially with the swim-up access. However, I encountered some issues with other guests using our patio loungers and had a few hiccups with room temperature adjustments.
Rooms
9.0
My swim-up Junior suite was decorated in modern, relaxing tones and equipped with helpful amenities like robes and snacks. It was a comfortable space, although a bit warm at times.
Service
8.0
The staff were upbeat and attentive, especially my concierge Starlin, who ensured we were well taken care of. Nonetheless, there were moments of confusion regarding the room's AC and lounge chair availability.
Location
8.0
The resort's location is ideal, with easy beach access. However, some guests using golf carts meant the area felt a bit busy at times.
Dining
7.0
Dining experiences were a mixed bag. While some meals were excellent - like my birthday dinner at the Winery - others were just okay. The variety was nice but could use improvement in taste, especially at the buffet.
Facilities
8.0
The facilities were generally impressive with beautiful pools and beach areas, but I didn't find hydrotherapy options in the spa, which was disappointing.
Ellen
United States,
November
2024
5.0/10
My stay at The Reserve At Paradisus Punta Cana was a mix of highlights and a few disappointments. I loved the private beach and pool areas, which made my experience much more enjoyable. However, some aspects like the dining options left me underwhelmed, as the food quality was inconsistent. Overall, the service was friendly, but the resort seemed to be cutting back on certain amenities over the years.
Rooms
6.0
My room on the third floor had lovely ocean views and a spacious balcony. However, I noticed the decor and room features felt a bit dated, and I couldn't find a room option with two beds, which was inconvenient for my group.
Service
7.0
The service at the resort was generally good, with friendly staff like the bellboys Eddie Wilson and Raphael standing out. However, I did experience some lapses in professionalism, like an awkward situation when a staff member attempted to clean my room late at night, ignoring the privacy sign I had placed.
Location
9.0
The location of the resort is fantastic, right on the beach with areas that are meticulously kept. I enjoyed the designated beach area reserved for Reserve guests, which was much quieter and more relaxing.
Dining
5.0
While I ate a lot during my stay, I found the food options to be just okay at best. Many buffet selections repeated daily, and I had concerns about food safety, especially with some raw seafood items not being stored properly. The a la carte options could definitely improve.
Facilities
6.0
The resort's facilities were decent overall, with some nice amenities like car hire and valet parking, though the public areas could use a touch-up, especially by the pools. Some features felt overlooked, impacting my overall experience.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel The Reserve At Paradisus Punta Cana serves a full breakfast for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese, Russian
Number of rooms:
170
FAQs
About The Reserve At Paradisus Punta Cana
How far is The Reserve At Paradisus Punta Cana from Punta Cana International Airport?
The hotel is located 19 km from Punta Cana International Airport, approximately a 35-minute drive.
What dining options are available on-site at The Reserve At Paradisus Punta Cana?
The hotel features three on-site restaurants, including Gabi Club which serves buffet meals throughout the day.
Is there a spa available at The Reserve At Paradisus Punta Cana?
Yes, the hotel offers a full-service spa that includes massages, body treatments, and a sauna.
What are the room amenities at The Reserve At Paradisus Punta Cana?
Rooms feature free Wi-Fi, air conditioning, a mini-bar, 24-hour room service, and some have private hot tubs.
Is parking available at The Reserve At Paradisus Punta Cana?
The hotel provides valet parking for guests.
Which nearby attractions are close to The Reserve At Paradisus Punta Cana?
Nearby attractions include Arena Gorda Beach (1 km), Cocotal Golf and Country Club (4 km), and Palma Real Shopping Village (approximately 15 km).
Does The Reserve At Paradisus Punta Cana cater to families with children?
Yes, the hotel features a dedicated kids' club with supervised activities and a separate children's pool.
What languages are spoken by the staff at The Reserve At Paradisus Punta Cana?
The staff speak German, English, Spanish, and French.
Are pets allowed at The Reserve At Paradisus Punta Cana?
No, the hotel does not allow pets.
What is the beach situation at The Reserve At Paradisus Punta Cana?
The hotel has a private beach with free cabanas and beach massages available for guests.
Is there an indoor pool at The Reserve At Paradisus Punta Cana?
Yes, guests can enjoy an indoor swimming pool as part of the hotel amenities.
What transportation options are available from The Reserve At Paradisus Punta Cana?
The hotel offers shuttle services to the beach area and other resort facilities.
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